Funding that’s plan-managed, NDIA-managed, or self-managed — sometimes all three inside the same participant base — claimed through the myplace provider portal via PRODA login, against the NDIS Pricing Arrangements and Price Limits.
A plan manager remittance is one lump payment covering hundreds of claim lines — paid in full, in part, or rejected — referenced by NDIA claim IDs that don’t map to your own invoice numbers. Industry commentary calls this a structural mismatch problem, not a simple bank rec, and it’s exactly why dedicated tools exist purely to reconcile NDIS remittances into Xero. Xero itself has no native funding-period tracking.
SCHADS award payroll sits directly underneath this, and it’s one of the most complex awards in Australia — 8 classification levels, 4 streams, penalty rates for evenings, nights, weekends, and public holidays, sleepover allowances. Since January 2025, intentional underpayment carries criminal penalties up to 10 years imprisonment or a $7.825M corporate fine — this is not a back-office footnote for a provider.
On the backlog, not built yet: remittance-to-invoice matching by claim ID, and unspent-plan-funds liability tracking. Named here because they’re real, named needs — not claimed as live.
Connect your Xero account and see what it finds on your actual last close, not a demo.